Auto Tint Survey | T&T TINTING SPECIALISTS, INC.

Name *

Tint Installed *

Year

Month

Day

Email Address *

Phone

Please be detailed as you can with your answers. Your opinions and ideas are important to us! Mahalo!

What was the reason you chose T&T Tinting instead of using some other tinting company?

The best value for the price.

Convenient location.

T&T’s reputation.

Someone referred me and I trust their opinion.

Email/Website.

I specifically wanted Llumar or FormulaOne for my vehicle.

Some other reasons. (please specify):

What was the reason you chose T&T Tinting instead of using some other tinting company? Some other reasons. (please specify):

Please tell us about the customer service you received while getting your vehicle tinted.

Excellent! I feel part of the family.

Very good. I feel like a VIP customer.

Good. Courteous and efficient.

So-so customer service. I’m just “another paying customer”.

Below average. I feel like I’m not important to you.

Poor. I was brushed off and mostly ignored.

Very poor. I was treated like I was bothering someone.

Other comments about our customer service:

Did you have to wait longer than expected for your vehicle to get tinted?

I was surprised how fast it was.

It was faster than I expected

I waited about as long as I expected.

I waited longer than I was told.

I waited WAY longer than I was told I would have to.

I’m upset about how long it took. MUCH too long!

Were you informed of the other products T&T Tinting offers for your home or office?

Yes, I was fully informed and I was given a brochure.

Yes, someone gave me a brochure an said something about other products, but not in detail. I was handed a brochure bout your other products but no one spoke to me about them.

No, no one told me anything but I saw something on the wall about them.

T&T has other products for my home or office? I didn’t know at all.

Would you be interested in the benefits of our custom glass graphics or window tinting for your home or office?

Yes

Maybe, I need more info

No, my home/office is already tinted

How do you think T&T Tinting could improve its service to you?

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